This Privacy Policy describes how https://pandamach.com (the “Website”), operated by Jingxiao (Suzhou) Technology Co., LTD. (“Company,” “we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you access or use our Website.
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.
1. Company Information
This Website is operated by:
Jingxiao (Suzhou) Technology Co., LTD.
Address: Suzhou High Tech Comprehensive Bonded Zone, Suzhou City, Jiangsu Province, China
Country: China
For privacy-related inquiries, you may contact us at:
Email: admin@pandamach.com
Contact Page: https://pandamach.com/contact-us/ (Link)
2. Information We Collect
We collect limited types of personal and technical information necessary to operate the Website and provide services.
2.1 Information You Provide Voluntarily
When you interact with our Website, you may voluntarily provide information through:
- Contact forms
- Chat or messaging systems
- Inquiry submissions
- Subscription or service-related interactions
This information may include:
- Name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Message content or inquiry details
- Uploaded images or files (if applicable)
We only collect the information that you voluntarily choose to provide.
2.2 Account Information
Although the Website does not require account registration for general browsing, some features (such as subscription-based content) may require user accounts.
In such cases, we may collect:
- Username
- Email address
- Password (encrypted and securely stored)
- Account activity data
We do not store passwords in plain text.
2.3 Automatically Collected Information
When you visit the Website, certain technical data may be automatically collected, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring URLs
- Cookie data and tracking identifiers
This information is used for analytics, security, and improving Website performance.
2.4 Uploaded Content
Users may upload or submit content through forms, chat systems, or subscription-related features.
Such content may include:
- Text messages
- Images
- Files or attachments
We process this data solely for communication, service delivery, and support purposes.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain Website functionality
- To respond to inquiries and customer support requests
- To manage user accounts and subscription services
- To improve Website performance and user experience
- To analyze usage trends and technical performance
- To ensure security and prevent fraud or abuse
- To comply with legal obligations
We do not sell your personal data.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
You may withdraw consent at any time by contacting us.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Website usage.
5.1 Types of Cookies We Use
- Essential Cookies – required for Website operation
- Analytics Cookies – help us understand user behavior
- Functional Cookies – improve user experience
- Security Cookies – protect against fraud and abuse
5.2 How You Can Control Cookies
You may control or disable cookies through your browser settings. However, disabling cookies may affect Website functionality.
6. How We Share Your Information
We do not sell or rent your personal information.
However, we may share information in the following situations:
6.1 Service Providers
We may share data with trusted third-party providers who help us operate the Website, such as:
- Hosting providers
- Analytics services
- Customer support tools
- Email communication platforms
These providers are required to protect your data and use it only for authorized purposes.
6.2 Legal Requirements
We may disclose personal information if required to:
- Comply with applicable laws
- Respond to legal requests or court orders
- Protect our legal rights
- Prevent fraud or security threats
6.3 Business Transfers
If the Company undergoes a merger, acquisition, or asset transfer, your data may be transferred as part of that transaction.
7. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal data, including:
- Encrypted data transmission (SSL/TLS)
- Secure servers and hosting environments
- Access control and authentication mechanisms
- Regular monitoring and security updates
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
After this period, data will be securely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion of data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, contact us at:
Email: admin@pandamach.com
Contact Page: https://pandamach.com/contact-us/ (Link)
10. International Data Transfers
Since our Website operates globally, your data may be transferred and processed outside your country, including in China.
We take steps to ensure that international data transfers are protected with appropriate safeguards.
11. Third-Party Services
Our Website may use third-party tools or services such as:
- Analytics platforms
- Hosting providers
- Communication tools
These third parties may collect limited data in accordance with their own privacy policies.
We are not responsible for third-party privacy practices.
12. Children’s Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will take steps to delete it.
13. Subscription Services
The Website offers paid subscription content accessible only to registered users.
Subscription-related data may include:
- Account credentials
- Payment status (processed via third-party payment providers)
- Access logs for subscription content
We do not store full payment card details on our servers.
14. Data Breach Procedures
In the event of a data breach, we will take reasonable steps to:
- Identify and contain the breach
- Notify affected users when required by law
- Improve security measures to prevent future incidents
15. Do Not Track Signals
Our Website does not currently respond to “Do Not Track” browser signals. However, users may still control tracking through browser settings and cookie preferences.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of the Website after changes indicates acceptance of the updated policy.
17. Governing Law
This Privacy Policy is governed by the laws of the People’s Republic of China.
Any disputes arising under this Policy shall be subject to the jurisdiction of the courts in Suzhou City, Jiangsu Province, China.
18. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you may contact us:
Email: admin@pandamach.com
Website: https://pandamach.com/contact-us/ (Link)
19. Summary of Key Principles
To summarize, we are committed to:
- Collecting only necessary data
- Using data transparently and lawfully
- Protecting user privacy and security
- Not selling personal information
- Respecting user rights globally
